STRUCTURALINTEL INC. – TERMS OF SERVICE

(ProfitZapp Platform)

Last Updated: 1/16/2026

Effective Date:  1/16/2026

Contact: support@structuralintel.org | www.structuralintel.org

 

1. DEFINITIONS

TermMeaning

“Service”The web‑based landscaping estimating platform (including CRM, inventory, AI‑assisted tools, integrations, and any related services).

“User”, “You”, “Your”Any natural person or legal entity that registers for, accesses, or uses the Service.

“Content”All data, text, images, files, or other material submitted, uploaded, or generated by Users through the Service.

“Platform”The underlying software, APIs, and infrastructure owned and operated by StructuralIntel Inc.

“Agreement”These Terms of Service together with any referenced documents (e.g., Acceptable Use Policy, Support SLA, EULA).

 

2. ACCEPTANCE OF TERMS

By creating an account or otherwise accessing the Service, you affirmatively accept these Terms. If you do not agree, you must immediately cease use of the Service.

 

3. ELIGIBILITY & ACCOUNT RESPONSIBILITIES

1. Age Requirement – You must be at least 18 years old.

2. Accurate Information – Registration information must be true, complete, and kept up‑to‑date.

3. Account Security – You are solely responsible for safeguarding your login credentials and for all activities that occur under your account. StructuralIntel Inc. is not liable for any unauthorized access resulting from your negligence.

 

4. SERVICE DESCRIPTION & ADVISORY NATURE

• The Service provides advisory estimates, cost‑range suggestions, risk/skill multipliers, and AI‑generated insights.

• All outputs are non‑binding and subject to error; they must be independently verified before reliance.

• StructuralIntel Inc. makes no warranties regarding the accuracy, completeness, or suitability of any estimate, calculation, or recommendation produced by the Service.

• The Service is delivered through a combination of proprietary software and third-party platforms, including Wix (hosting, forms, checkout, and automation) and Brevo (email communications, CRM, and onboarding workflows).

 

5. USER‑OWNED RESPONSIBILITIES

5.1 Pricing & Business Decisions

• You retain exclusive authority over all pricing, contract terms, and final bids presented to customers.

5.2 Data Accuracy

• You must ensure that all input data (labor rates, material costs, equipment fees, overhead allocations, etc.) is correct. Errors in your data are your sole responsibility.

5.3 Legal & Regulatory Compliance

• This software is for informational and estimating purposes only and does not constitute professional landscape architecture, engineering, or irrigation design services

• Estimates generated do not account for structural engineering, load calculations, or safety standards. All design and engineering work must be performed by a licensed professional

• The user assumes all responsibility for obtaining required permits and ensuring all work complies with local, state, and municipal regulations

• You are responsible for complying with all applicable laws, licensing, tax obligations, OSHA standards, building codes, and any other governmental regulations.

• Provider makes no guarantee of the accuracy or completeness of data inputs or resulting estimates. Prices are approximations based on user-provided data and current market averages

5.4 Site Evaluation & Safety

• Physical site inspections, utility checks, soil assessments, and safety evaluations are your duties; the Service does not replace professional field assessments.

5.5 Customer Relations

• All communications, negotiations, contracts, and dispute resolutions with customers are handled exclusively by you.

5.6 Crew Management

• Hiring, training, scheduling, supervision, and safety oversight of your crew are entirely your responsibility.

5.7 Risk & Skill Tools

• The risk‑assessment and skill‑adjustment modules are advisory only; you must validate any multiplier or rating before applying it to an estimate.

• 5.7 Limitation of Liability for Accidental PII Injection. > While the Software utilizes proprietary technology to scrub and tokenize Personally Identifiable Information (PII) at the source, the User acknowledges that no automated system is infallible.

 

6. ACCEPTABLE USE POLICY (AUP)

Your use of the Service must comply with the incorporated Acceptable Use Policy. Prohibited conduct includes, but is not limited to:

• Illegal, fraudulent, or harmful activities.

• Attempted hacking, reverse‑engineering, scraping, or circumvention of security measures.

• Uploading malicious code or automated bots.

• Accessing or attempting to access another user’s data.

• Abuse of support channels.

• Spirit of the Rule Enforcement: The 24-hour sync lock is absolute. Any attempt to exploit perceived technical overlaps—such as rapidly changing account time zones, clearing browser caches to force a re-sync, or utilizing multiple sub-accounts to aggregate data—is strictly prohibited.

• Zero-Tolerance for "Gamification": Users are forbidden from attempting to "beat" or "game" the Identity Fortress or gateway locks. Discovery of such behavior, regardless of whether it results in a successful data pull, constitutes a breach of the Acceptable Use Policy and will trigger an immediate account revocation.

• No "Human Scripting": Manually repeating data-entry tasks in a pattern that mimics bot behavior to bypass the sync lock is also grounds for termination.

Violations may result in immediate suspension or termination without refund.​

 

7. SUBSCRIPTION, BILLING & PAYMENT

• Email Communications. Transactional, onboarding, and promotional emails are sent only to users who have provided consent. Email preferences, opt-outs, and suppression lists are automatically managed through Brevo.

 

7.1 Usage-Based Fees & Estimating Credits  

• Standard Subscription: Access to the platform starts at the base monthly subscription rate. Base rate without promotion is $19.99 per month for solo users and per member on team accounts min members 5. 

• Pure Pay-As-You-Go Model: ProfitZapp does not offer a free estimating tier. Every project initiated on the platform requires the purchase of an ZappPac or Transaction Block.

• Transaction Blocks: Accounts will be charged $3.99 for each new project block at the time of initiation.

• High-Precision Geospatial Data: Each $3.99 block includes one (1) high-resolution imaging measurement, up to three (6) modifications per map and quote one (1) finalized invoice, and one (1) payment transaction for that specific project.

• The "One-Charge" Guarantee: This fee is triggered only once per project; you are not charged separately for the invoice or transaction if they are part of the same project block.

• Platform Transaction Fee: A 1.3% platform fee is applied to every successful transaction processed through the App, in addition to standard .

7.2. The "Rule of the Oak" (Project Scope)

To protect the expert time and professional accuracy of the ProfitZapp platform, all projects follow these strict boundaries:

• Revision Limits: Each ZappPac or Transaction Block includes up to three (3) consecutive revisions of the estimate plus six (6) static high-res images with area draws by "Oak" per property..

•  

  Extended Edits: After the initial revisions, users may receive up to three (3) additional estimate edits per block.  

  Invoice Limits: You receive one (1) master invoice per project block. While it can be updated during the revision phase, it remains a single billing document for that project.

• Standard Fulfillment: Each block includes one (1) invoice delivery and one (1) successful payment. Any further changes are at the sole discretion of the "Oak" (the AI) and may require a new Project Block fee

• Invoice Limits: You receive one (1) master invoice per project block. While it can be updated during the revision phase, it remains a single billing document for that project.

7.3. Upfront Billing Model

• Instant Value: We bill for expertise, not just labor. A charge of $3.99 per Project Block is triggered immediately upon entering the platform. This fee covers professional-grade satellite accuracy, high-res imaging, and our proprietary PII-Scrubbed Tokenization—ensuring 100% privacy at the source without external libraries.

• Stateless Edge Design: All inventory management, supplier direct ordering, and communications are processed via our stateless architecture, ensuring no sensitive business intelligence is stored on our servers.

• Single Transaction: Each ZappPac covers one (1) successful payment transaction processed through Stripe.  

• Split Payments: If a client divides a payment into installments, each subsequent transaction is rebilled as a separate Project Block to cover administrative overhead.

7.4 Technical Failures & Manual Entry

In this industry, we adapt to the world as it occurs. If the technology faces obstacles (heavy tree cover or outdated satellite data), the following applies:

• Manual Backup: If automated high-res imagery is unavailable, users are encouraged to calculate measurements by hand and enter data manually. You do not lose the estimate; you simply shift to manual mode to complete the professional bid.

• Verified Partial Refunds: If a high-resolution image fails to render, you may be eligible for a partial refund of up to $1.00. All requests are verified by the "Oak" and, once approved, will be credited within 1 to 2 business cycles.

7.5 StructuralIntel Inc. Integrated Project & Billing Policy

Effective Date: January 12, 2026

 The "Rule of the Oak" (Project Scope)

To protect the expert time and professional accuracy of the ProfitZapp platform, all projects follow these strict boundaries:

• Revision Limits: Each Project Block includes up to three (3) consecutive revisions of the estimate or high-res images. After three revisions, any further changes are at the sole discretion of the "Oak" (the AI) and may require a new Project Block fee.

• Invoice Limits: You receive one (1) master invoice per project block. While it can be updated during the revision phase, it remains a single billing document for that project.

​

7.6 Item Details

Plans Tradesman, Professional, Enterprise (each with distinct feature sets).

Payment Processor Stripe (all transactions are processed by Stripe; we never store credit‑card numbers).

Renewal Subscriptions auto‑renew unless cancelled prior to the renewal date.

Refunds All fees are non‑refundable once billing commences; no prorated refunds for cancellations.

Chargebacks May trigger immediate termination, data deletion, and recovery actions.

 

8. CREDITS & INCENTIVES

• Credits earned via Stripe transactions are non-transferable, have no cash value, may expire, and are issued at StructuralIntel’s sole discretion.

• Usage-Based Reward Program

• StructuralIntel may offer a discretionary usage-based reward program to certain customers. Participation in this program is optional and does not modify or replace standard subscription fees, transaction fees, or passthrough charges.

•  

  Solo Accounts: When a solo user completes 70 successful paid transactions (estimates, invoices, or payment events) in one billing cycle, the entire account subscription is reduced to $0.99 for the next month.

  ​

  Team Accounts: When a team (up to 7 users) completes a combined 490 successful paid transactions in one billing cycle, the entire team subscription is reduced to $0.99 for the next month.

  Definition of Transaction: For the purposes of this reward, a "transaction" includes any successfully processed estimate block, finalized invoice, or payment event.

  Limit: Maximum of one (1) reward month per account, per billing cycle

• Comparison 

• Solo User                                                                                                           Team (7 Users)

• Reward Goal 70 Transactions                                                                   490 Transactions

• The PrizeNext Month for $0.99                                                                Next Month for $0.99 (Whole Team)

• IncludesEstimates, Invoices, Payments                                               Estimates, Invoices, Payments 

​

• Program Terms and Limitations:

• Only completed and successfully settled transactions are eligible.

• Transactions that are refunded, disputed, reversed, voided, or declined are excluded.

• Eligibility is determined no sooner than sixty (60) days after the qualifying transactions occur to allow for settlement, chargebacks, refunds, and fraud review.

• Rewards are limited to one (1) per account per month and do not roll over.

• Rewards are applied at StructuralIntel’s discretion and only after verification.

• Rewards apply only as a subscription credit, have no cash value, and are non-transferable.

• Rewards apply to both single-user and team subscription plans (up to 5 users) and cannot be combined with other promotions or credits

• StructuralIntel may delay, deny, revoke, or adjust rewards in cases of suspected abuse, excessive refunds, artificial transaction activity, or violation of these Terms.

• StructuralIntel reserves the right to modify, suspend, or discontinue the reward program at any time without notice.

• Participation in the reward program does not guarantee receipt of a reward and does not create a contractual obligation beyond the application of a verified subscription credit, if issued.

• Usage-based rewards for solo and team accounts do not constitute a rebate, refund, or price reduction and are applied only as future subscription credit, if issued.

• ​

9. INTELLECTUAL PROPERTY

• All software, algorithms, designs, and underlying technology of the Platform are solely owned by StructuralIntel Inc.

• Users receive a limited, non‑exclusive, revocable license to use the Service in accordance with the separate End‑User License Agreement (EULA).

• ​

10. DATA SECURITY & PRIVACY

• 10.1 Security Controls. StructuralIntel Inc. implements industry‑standard security controls to protect your account and data.

• 10.2 Zero-Retention Privacy. In addition to standard security, the Platform operates under a strict Zero-Retention policy for AI measurement events as detailed in Section 4.2 of the EULA. This ensures that your raw property imagery is processed in-memory and discarded immediately after use, minimizing data breach risks.

• 10.3 Content Ownership. You retain ownership of any Content you upload; however, you grant us a worldwide, royalty‑free license to store, process, and display such Content solely for providing the Service.

• 10.4 Consent Management. User consent preferences for cookies and tracking technologies are managed through Consentrix, which records and enforces choices in accordance with applicable privacy regulations.

• 10.5 Ownership. You retain all right, title, and interest in the data you input into the Software (customers, estimates, CRM records, supplier data, material lists, etc.). You are the sole owner of your business intelligence.

• 10.6 Zero-Retention Architecture. To ensure maximum privacy and security, the Company operates under a Zero-Retention policy for AI-powered events.

• 10.7 Immediate Deletion: Raw property imagery and temporary project data used for AI-assisted calculations are processed in-memory and discarded immediately after the result is delivered to your local device.

• 10.8 No Model Training: The Company does not use your proprietary customer bids or project-specific data to train or improve our general AI models. Your "trade secrets" remain yours.

• 10.9 Minimal Metadata: We retain only the essential technical metadata (e.g., project timestamps, ZappFile, ZappBlock usage counts) required to manage your subscription and billing.

• 10.10 Data Integrity & Verification.

• 10.11 User Responsibility: You are solely responsible for the accuracy, legality, and completeness of all data provided.

• 10.12 Advisory Results: All AI-generated outputs (measurements, cost-ranges, and geospatial data) are probabilistic and advisory only. They are tools to assist, not replace, professional judgment.

• 10.12 Final Verification: The user must verify all AI-suggested measurements before finalizing a bid. The Company is not liable for financial discrepancies resulting from poor input imagery, environmental obstructions, or lack of human verification.

• 10.13 Local Storage & Access. ProfitZapp is a privacy-first platform. To protect your competitive advantage, we do not store your customer lists, pricing data, or estimates on our servers. * Local Custody: All sensitive business data is stored locally on your device or browser.

• 10.14 Backup Responsibility: The integrity, security, and backup of your local data are the sole responsibility of the user. ProfitZapp cannot "restore" lost estimates because we never possessed them.

• 10.15 Perpetual Access: You retain the right to access the ProfitZapp interface to view your local records at no additional cost, regardless of your current subscription status.

X. ZAPPLINK™ SERVICE ARCHITECTURE & SUPPLY CHAIN RELAY

X.1 Service Description. ZappLink is a supply chain relay and peer-to-peer data conduit designed to facilitate real-time materials procurement and crew logistics. It operates through three distinct functional phases:

• The Precision Engine: Utilizes proprietary "Edge-Math" and the Oak AI brain to generate property mapping and measurements on the user's local device.

• The Supply Chain Relay: Facilitates a direct "Order Zapp" bypass to third-party wholesalers. StructuralIntel Inc. acts solely as a technical conduit for these transactions and assumes no financial or fulfillment liability for materials ordered through ZappLink.

• The Identity Fortress: Employs a proprietary, library-free PII scrubbing engine to strip and tokenize identity data at the source

• .10.X.1 Independent Technical Conduit: ProfitZapp acts solely as a stateless technical conduit between the Contractor and their approved wholesalers. We do not participate in, or take liability for, the fulfillment, quality, or accuracy of orders placed through the relay.

X.2 "Stream, Don't Store" GPS & Logistics.

• .Stateless Retrieval: All material pricing and availability are pulled via a "Blind Pipe" directly from your 4 approved vendors. ProfitZapp acts as a technical conduit and does not store these catalog snapshots on its servers. . Orders are to be made direct with the vendor through the vendor portal or through email. If orders are made through the vendor portal and the vendor tries to charge Structuralintel.org Inc or ProfitZapp API fees then the order will be terminated. Nightly Catalog Synchronization: Vendor inventory and pricing are pulled once daily at approximately 0200 UTC.Automated 0200 UTC Refresh: The system updates itself automatically at approximately 0200 UTC. Oak will not request live streams or "ping" vendor databases outside of this window, ensuring a lean, stateless infrastructure  API Traffic Control: Manual "refresh" requests are disabled to prevent API hammering. If a vendor attempts to charge per-call fees or initiate a billing callback, the automated link will be terminated immediately to protect your $3.99 "Zero-Store" price point.

• ZappLink™ Supply Chain Relay:

• Unified Passthru: Use your preferred vendor's portal or email. Our relay sits behind the scenes, scrubbing your PII and keeping the data "Blind".

• Live Order Stream: Unlimited delivery pins and real-time ordering for active subscribers.

• Nightly Catalog Refresh: Your phone updates with the latest pricing from your 10 approved vendors every day at 2:00 AM.

• The "Zero-Store" Promise: We don't keep your "breadcrumb" history or job logs. It's your data; we just provide the pipe.

• Parent-Side Custody: Users (the "Parent" account) acknowledge that historical tracking records and job data are stored exclusively on the user’s local device or private cloud storage.

• User Privacy Toggle: ZappLink provides manual privacy toggles for field crew. It is the User's sole responsibility to manage and enforce employment-related tracking policies.

• 10.X.3 Stateless Ordering: StructuralIntel Inc. does not store "breadcrumb" telemetry, historical GPS breadcrumbs, or order history on its servers. All PII is scrubbed via the Identity Fortress before transmission to the vendor.

X.3 Supply Chain Disclaimers.​​

• Mandatory On-Site Verification: You acknowledge that GPS coordinates and "Precision-Drop Pins" may be subject to significant margins of error due to environmental interference or satellite variance. A qualified representative of the User must be physically present on-site to verify and confirm the exact drop-off location with the delivery driver at the time of arrival.

• Third-Party Delivery Errors: StructuralIntel.org Inc. is not responsible for materials being dropped at incorrect locations, property damage, or lost materials resulting from reliance on GPS data without human on-site supervision.

• Precision-Drop GPS: While ZappLink provides high-precision Latitude/Longitude "Drop Pins," these are advisory tools only. The Company is not responsible for delivery errors, material quality, or wholesaler performance.

• Friction-Based Safety: Every material order initiated through ZappLink requires a "3-credit" transaction to ensure human verification before action. Users are responsible for verifying all order details before finalizing.

• 10.Y.1 API Cost Firewall: The relay is a zero-cost infrastructure for StructuralIntel.org Inc.. If a vendor attempts to charge an API fee or initiate a billing callback, that link will be terminated without notice.

• 10.Y.2 Approved Vendor Limit: Users are restricted to a maximum of 10 approved vendor connections per account to maintain platform stability.

• 10.Y.3 Administrative Skim Disclosure: StructuralIntel.org Inc. may accept an administrative fee or "skim" (typically 1–2%) from participating wholesalers to offset infrastructure costs.

• Mandatory On-Site Verification: GPS "Precision-Drop Pins" are advisory only. A representative must be physically present to confirm drop-off locations. ProfitZapp is a marketing and estimating tool and does not guarantee measurement precision for delivery purposes

• Friction-Based Safety: Every material order requires a "3-credit" transaction to ensure human verification before the order is finalized.

• System Hard-Lock & Out-of-Band Requests: The platform is hard-coded to ignore update requests beyond the single 0200 UTC automated sync to maintain its stateless architecture. If a User requires material data or pricing updates more specific or frequent than this 24-hour cycle, the User must contact the approved vendor directly via phone or email. ProfitZapp will not facilitate "on-demand" live pings to vendor databases to protect against API hammering and infrastructure costs.

• Mandatory Manual Alternative: If a User requires material data or pricing updates more specific than the standard 24-hour cycle, the User must contact the approved vendor directly via phone or email. ProfitZapp will not facilitate "on-demand" pings to vendor databases to protect against infrastructure costs.

• Anti-Bypass & Revocation Policy: Any attempt to bypass, subvert, or "hammer" the automated updating system—including the use of scripts or bots to trigger unauthorized refreshes—is a material breach of this Agreement. Bypassing these system locks will result in immediate and permanent account revocation without refund.

• Anti-Hammering Logic: Our proprietary logic proactively identifies and terminates sessions that attempt to bypass the daily sync limit. We do not allow "commodity-style" tracking; any account attempting more than one (1) successful catalog update per 24-hour period will trigger an automatic security lock.

• Vendor Request Firewall: The system will permanently lock the connection to any of your 4 approved vendors if that vendor attempts to ping our server for data or charges an unauthorized API fee.

• Gateway Rejection Logic: The ProfitZapp API gateway is hard-coded with a "Deny-All" instruction for any catalog update requests outside of the single 0200 UTC automated sync. Any incoming ping attempting to force a refresh will be automatically rejected by the gateway to maintain stateless integrity.

• Non-Commodity Constraint: Because the platform is not designed for commodity-style trading, the gateway is locked to one (1) successful vendor update per 24-hour period. We do not support live-streaming pricing.

• Manual Bypass Prohibited: If you require pricing data more frequently than the 24-hour cycle, you must contact the 4 approved vendors directly via phone or email.

• Revocation for Bypass Attempts: Any attempt to bypass this gateway lock—including the use of bots, scripts, or "brute-force" queries—is a material breach of this Agreement. Detection of such activity will result in immediate and permanent account revocation.

• Download & Usage Caps: Material list exports and API data retrieval for project blocks are capped at five (5) events per day. This prevents automated scraping and ensures the platform remains a tool for landscaping professionals, not data aggregators.

Local Inventory Management: The Software provides a local ledger for tracking material procurement and consumption. Users acknowledge that all "in-stock" data is stored exclusively on their local device. ProfitZapp does not sync or backup local inventory levels to its servers, and the User is solely responsible for the accuracy of their local stock records.

• Optional Inventory Ledger: The Software includes a local "Stockroom" feature that subtracts materials from a User's self-maintained local ledger upon project finalization. This feature is strictly optional. If no local stock record is initiated by the User, the system defaults to a "Buy-to-Order" model and will not track or display inventory levels.

• Local Inventory Ledger: Users may optionally maintain a local "Stockroom" on their device. This data is held in Local Custody; ProfitZapp does not store, backup, or "restore" these records as part of our Zero-Retention architecture.

Marketing & Lead-Gen Separation

"10.Z Marketing Entity Isolation: The User acknowledges that all promotional, CRM, and drip-marketing campaigns are managed by an independent marketing affiliate.

Data Siloing: Raw PII (names, emails) used for marketing outreach is held exclusively within the marketing entity’s database and is never transmitted to or stored by the ProfitZapp technical platform.

Per-Unit Tokenization: ProfitZapp provides technical services to the marketing affiliate on a per-unit basis. The platform only receives anonymized tokens to facilitate user sessions and does not have access to the affiliate's master lead lists.

INTER-COMPANY SERVICE & DATA ISOLATION AGREEMENT

Effective Date: January 18, 2026

Between: [Yard Designers Inc (“Marketing Affiliate”)

StructuralIntel.org Inc. dba ProfitZapp (“Technical Provider”)

1. PURPOSE & SEPARATION OF DUTIES

The parties agree to a strict separation of operational duties to maintain the Technical Provider’s "We Don't Store Data" architecture.

• Marketing Affiliate: Responsible for all lead generation, purchased list management, and CRM maintenance via Brevo.

• Technical Provider: Acts solely as a stateless technical conduit for AI-assisted estimating and Supply Chain Relays.

2. DATA SILOING & TOKENIZATION

To protect the Identity Fortress, no raw Personally Identifiable Information (PII) shall be shared between entities.

• Zero PII Transmission: Marketing Affiliate shall not transmit raw email lists, names, or socials to the Technical Provider.

• Tokenized Requests: All service requests from the Marketing Affiliate to the Technical Provider must be initiated via an anonymized session token.

• Independent Scrubbing: Technical Provider shall utilize its proprietary scrubbing engine to ensure any data inadvertently transmitted is neutralized at the source.

3. PER-UNIT BILLING STRUCTURE

Marketing Affiliate shall "buy" service access from the Technical Provider on a per-unit basis to maintain a clean valuation.

• Service Fee: Marketing Affiliate agrees to pay $3.99 per Project Block initiated through its marketing funnel.

• Trigger: Billing is triggered immediately upon a lead's conversion into an active platform session.

• Volume Throttling: Technical Provider reserves the right to throttle marketing-driven traffic to ensure platform stability for its 1,000+ direct users.

4. LEGAL INDEMNIFICATION

• CAN-SPAM Compliance: Marketing Affiliate assumes 100% legal liability for email campaign compliance and opt-in verification.

• Technical Safe Harbor: Technical Provider is indemnified against any privacy breaches originating from the Marketing Affiliate’s external CRM.

"10.Z Affiliate Isolation: Promotional outreach is managed by an independent marketing affiliate. Our technical platform interacts with this affiliate only through anonymized tokens. We do not have access to, nor do we store, the affiliate’s master lead lists."

11. LIMITATION OF LIABILITY & DISCLAIMER

1. No Warranty – The Service is provided “as is” and “as available.” We expressly disclaim all warranties, whether express or implied, including merchantability, fitness for a particular purpose, and non‑infringement.

2. Maximum Liability – To the fullest extent permitted by law, StructuralIntel.org Inc.’s total aggregate liability for any claim arising out of or relating to this Agreement shall not exceed the amount you have paid to us in subscription fees in the twelve (12) months preceding the claim.

3. Exclusion of Damages – We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, revenue, data, or business opportunities.

 

12. INDEMNIFICATION

You agree to defend, indemnify, and hold harmless StructuralIntel Inc., its affiliates, officers, directors, employees, and agents from any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of:

• Your breach of these Terms.

• Your use of the Service, including any Content you submit.

• Violations of applicable law or third‑party rights.

 

13. AUDIT & COMPLIANCE RIGHTS

StructuralIntel Inc. reserves the right, upon reasonable notice, to audit your use of the Service to verify compliance with the AUP, licensing limits, and any applicable regulatory requirements. Non‑compliance may result in suspension, termination, and/or monetary penalties.

 

14. DISPUTE RESOLUTION

1. Informal Resolution – You must first contact support@structuralintel.org and attempt to resolve the dispute in good faith for at least thirty (30) days.

2. Binding Arbitration – All remaining disputes (except for claims eligible for small‑claims court or injunctive relief concerning intellectual property) shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) or JAMS, at our election, in Minnesota, conducted in English.

3. Class‑Action Waiver – Both parties waive the right to bring or participate in any class, collective, or representative action.

4. Jury Trial Waiver – You waive any right to a jury trial.

5. Severability of Arbitration Clause – If any portion of the arbitration provision is deemed unenforceable, the entire arbitration section becomes null and void, and the dispute will be litigated in the courts of Minnesota.

 

15. FORCE MAJEURE

StructuralIntel Inc. shall not be liable for any failure or delay in performance caused by circumstances beyond its reasonable control, including but not limited to acts of God, natural disasters, pandemics, wars, terrorism, labor disputes, government actions, power or internet outages, and third‑party service failures (e.g., Stripe, AI providers, cloud infrastructure).

 

16. ASSIGNMENT

• You may not assign or transfer these Terms or your account without our prior written consent.

• We may assign or transfer the Agreement, in whole or in part, at any time (e.g., in connection with a merger, acquisition, or corporate reorganization).

 

17. GOVERNING LAW & VENUE

These Terms are governed by the laws of the State of Minnesota, without regard to conflict‑of‑law principles. Any court action not covered by arbitration must be filed exclusively in the state or federal courts located in Minnesota, and you hereby consent to personal jurisdiction therein.

 

18. TERMINATION

We may terminate or suspend your account immediately, without notice or refund, for:

• Breach of these Terms or the AUP.

• Non‑payment, chargebacks, or fraud.

• Abuse, misuse, or illegal activity.

Upon termination, all access to the Service ceases, and any stored data may be deleted in accordance with our data‑retention policy.

 

19. MODIFICATIONS TO TERMS

We may amend these Terms at any time by posting a revised version on our website. Continued use of the Service after such posting constitutes your acceptance of the updated Terms.

 

20. CONTACT INFORMATION

StructuralIntel Inc.
Email: admin@structuralintel.org
Website: www.structuralintel.org